Cannot Communicate with Printer via USB
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Check 1 Make sure printer is turned on.
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Check 2 Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
- Check the orientation of the "Type-B" connector and connect to the printer.
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Check 3 Make sure Enable bidirectional support is selected in the Ports sheet of the Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.