Roll Paper Is not Fed Automatically

1. Check 1 Check the paper settings.

   Select Enable for Roll paper auto feed on Paper-related settings.

   • Paper-related settings

2. Check 2 Check the setting for Paper retention setting.

   Select While feeding for Paper retention setting on Paper-related settings.

3. Check 3 Make sure automatic paper feed can be used for the roll you are using.

   Refer to "Paper Setting List(Roll Paper)" to make sure automatic paper feed can be used for the roll you are using.

   • Paper Information List

4. Check 4 Make sure the roll is being fed.

   If not, feed the roll manually.

   • Loading the Upper Roll on the Printer

5. Check 5 Make sure the paper width of the roll is 250 mm or more.

   The auto feed function does not support paper with a width of less than 250 mm.

   If you use the roll with paper width less than 250 mm, select Disable for Roll paper auto feed on Paper-related settings and feed paper manually.

   • Loading the Upper Roll on the Printer

6. Check 6 Are you using an old roll holder?

   Be sure to use the roll holder supplied with the printer.

If none of the above solves the problem, select Disable for Roll paper auto feed and feed paper manually.