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Colors in printed images are uneven

  1. Check 1 Does this paper curl easily?

    Colors in printed images may be uneven at the leading edge of paper that curls easily. Change the Transport unit vacuum strength in the touch screen to increase the grip on the paper, or set a margin of at least 0.8 inches (20 mm) at the front edge of the paper.

  2. Check 2 Make sure you are not printing with AirPrint. (macOS)

    Select a printer to use on Printers & Scanners under System Preferences.

    If "...AirPrint" is included in the printer name shown on Kind, you are using the printer with AirPrint. In this case, install the CUPS driver and perform printing using the CUPS driver.

  3. Check 3 Colors in printed images may be uneven if the Print Quality setting is too low

    If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher Print Quality setting.

    If using macOS, select Quality & Media in the printer driver, and then select a higher Print Quality setting.

    When the lowest quality setting is selected, printing takes less time and consumes less ink, but the print quality is reduced compared to higher quality settings.

  4. Check 4 Colors in printed images may be uneven on the boundary between shades if there are dark and light areas in an image

    Using the unidirectional printing function may reduce color unevenness in this situation.

    Follow the steps below for unidirectional printing.

    • Windows

      Open Paper Detailed Settings from the Main tab of the printer driver, and then select Unidirectional Printing.

    • macOS

      Open Paper Detailed Settings in the printer driver, and then select Unidirectional Printing.

  5. Check 5 If printing borderless, colors in printed images may be a little uneven at the leading edge of the paper because printing is interrupted to cut the paper

    Set the printer driver Automatic Cutting settings to No, and then print. Doing this prints only the left and right sides borderless. Cut the top and bottom borders with a cutting implement such as scissors after the printed materials are output and cut.

    Note

  6. Check 6 Check if the Print head is in the right position

    Adjust the Print head position.

  7. Check 7 Color may be uneven if printing materials were stacked while drying

    To avoid uneven colors, we recommend drying each sheet separately.

  8. Check 8 Density may be uneven if using Glossy Paper or Coated Paper

    Set Print Quality to High, and then print.

  9. Check 9 Is the media type specified in the printer driver the same as the media type loaded in the printer?

    Load paper of the same type as you have specified in the printer driver.

    Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.

    1. To stop printing, tap the Stop button.

    2. Change the type of paper in the printer driver and try printing again.

  10. Check 10 Is Ink drying target area for Pause between scans in the touch screen menu set to Leading edge?

    If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven approximately 4.3 to 6.3 inches (110 to 160 mm) from the front edge of the paper. (The position depends on the Print Quality settings)

    In this case, set Ink drying target area for Pause between scans to Overall.

    However, note that printing will now take longer.

  11. Check 11 Make sure you are not printing cut sheet with AirPrint (macOS)

    When you print cut sheets with AirPrint, uneven or streaked colors may occur at the trailing edge of the sheet. To print cut sheets with AirPrint, set Keep margin at cut sheet end to Enable in the touch screen menu.

    Note

    • Set Keep margin at cut sheet end to Enable to increase the margin at the trailing edge of the sheet.