skip to main text

Printer Turns Off Unexpectedly or Repeatedly

  1. Check If printer is set to turn off automatically after a certain time, disable this setting.

    If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.

    • To disable the setting from the operation panel:

      1. Check that printer is turned on.

      2. Select Various settings on Home screen and press the OK button.

      3. Select Printer settings and press the OK button.

      4. Select Energy saving settings and press the OK button.

      5. Select Auto power off and press the OK button.

      6. Select Never and press the OK button.

      7. Select OK and press the OK button.

        The setting is disabled.

    • To disable the setting from the computer:

      For Windows, use Canon IJ Printer Assistant Tool to disable the setting.

      Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.

      1. Open Canon IJ Printer Assistant Tool.

      2. Select Auto Power Settings.

      3. Select Disable for Auto Power Off.

      4. Select OK.

      5. Select OK on the displayed screen.

        The setting to shut off the power automatically is disabled.