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What to Do If Paper Is Not Fed/Output Normally

If the paper is not jammed and the paper is not fed normally, follow the procedure below.

  1. Check 1 Is anything blocking paper output slot?

  2. Check 2 Are there any foreign objects in top feed or manual feed tray?

    If there are any foreign objects in the top feed or the manual feed tray, be sure to turn off the printer, unplug it, and then remove the foreign object.

    Note

    • If the feed slot cover is opened, close it slowly.

  3. Check 3 Is paper curled?

    Correct curl before loading paper.

  4. Check 4 Is paper loaded properly?

    Always load paper in portrait orientation (A). If you load paper in landscape orientation (B), paper may not be fed or a paper jam may occur.