Failed to Printer Driver Installation (Windows)

If the printer driver were not installed correctly, make sure that all Windows Update have been applied. If all Windows Update have not been applied, apply all Windows Update.

After confirming Windows Update, perform the following operations to install the printer driver.

1. Open screen to uninstall printer Driver.

   For Windows 11:

   Select Settings > Apps.

   Select Apps & features.

   For Windows 10:

   Select Settings > Apps.

2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list.

   "XXX" is the model name.

3. If you find printer driver for printer you want to install, uninstall it.

   If not found, proceed to the next step.

4. Restart computer.

   After restarting, install the latest printer driver.

   Important

   • For Windows:

     To restart your computer, choose Restart instead of Shut down.