Network Key Unknown
WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot Connect
WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot Connect
For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.
Set up the printer to match the wireless router settings.
Setting an Encryption Key
For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.
Set up the printer to match the wireless router settings.
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Using WPA/WPA2
The authentication method, passphrase, and dynamic encryption type must be the same for the wireless router, the printer, and your computer.
Enter the passphrase configured on the wireless router (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number).
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method.
For Windows, see If WPA/WPA2 Details Screen Appears.
If the printer is connected to an AirPort Base Station via a LAN using Mac OS, check the settings in Wireless Security of AirPort Utility.
Note
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This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).
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Using WEP
The key length, key format, key to use (one of 1 to 4), and authentication method must be the same for the wireless router, the printer, and your computer.
To communicate with a wireless router that uses automatically generated WEP keys, you must set the printer to use the key generated by the wireless router, entering it in hexadecimal format.
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For Windows, when the WEP Details screen appears after you click Search... on the Protocol Settings (Wireless LAN) screen, follow the on-screen instructions and set the key length, the key format, and the key number to enter a WEP key.
For details, see If WEP Details Screen Appears.
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If the printer is connected to an AirPort Base Station via a LAN using Mac OS, check the settings in Wireless Security of AirPort Utility.
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