Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.
Important
- Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.
Note
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Check if ink remains in the FINE cartridge.
Check if the FINE cartridge is installed correctly.
Also check if the protective tape on the bottom of the FINE cartridge is removed.
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If the Alarm lamp lights or flashes, see An Error Occurs.
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Increasing the print quality in the printer driver settings may improve the print result.
When the Print Results Are Blurred or Uneven:
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Step1 Print the nozzle check pattern.
From the machine
From the computer
- Printing a Nozzle Check Pattern (Windows)
- Printing a Nozzle Check Pattern (Mac OS)
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If there are missing lines or horizontal white streaks in the pattern:
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Step3 Clean the print head.
From the machine
From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
After cleaning the print head, print and examine the nozzle check pattern: Step1
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If the problem is not resolved after performing from step 1 to step 3 twice:
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Step4 Clean the print head deeply.
From the machine
From the computer
- Cleaning the Print Heads (Windows)
- Cleaning the Print Heads (Mac OS)
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.
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If the problem is still not resolved:
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Step5 Replace a FINE cartridge.
Note
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If the problem is still not resolved after replacing the FINE cartridge, contact the service center.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
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Step Align the print head.
From the machine
From the computer