Error Message Appears on PictBridge (Wireless LAN) Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN) compliant device and the countermeasures to clear them.
Note
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This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the status of the Alarm lamp and take the appropriate action to clear the error. For details, see An Error Occurs.
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For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.
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Error Message on the PictBridge (Wireless LAN) Compliant Device |
What to Do |
|---|---|
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"Printer in use" |
If the printer is printing from the computer or warming up, wait until the job ends. When it is ready, the printer starts printing automatically. |
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"No paper" |
Load paper, and select Continue* in the display on your PictBridge (Wireless LAN) compliant device. * To resume printing, you can also press the Color button or the Black button on the printer instead of selecting Continue on the device. |
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"Paper jam" |
Select Stop in the display on your PictBridge (Wireless LAN) compliant device to stop printing. Remove the jammed paper, load new paper, press the Color button or the Black button on the printer, then try printing again. |
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"Printer cover open" |
Close the cover on the printer. |
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"No print head" |
Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. |
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"Waste tank full"/"Ink absorber full" |
The ink absorber is nearly full. Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. |
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"No ink"/"Ink cassette error" |
Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. |
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"Hardware Error" |
Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. |
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"Printer error" |
An error requiring servicing may have occurred. Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. |
