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Disabling Inkjet Printer/Scanner/Fax Extended Survey Program

Important

  • Make sure the printer is connected to Internet before disabling Inkjet Printer/Scanner/Fax Extended Survey Program.

Computer and Canon PRINT Inkjet/SELPHY control Inkjet Extended Survey Program function separately. To disable the function completely, change settings both from computer and Canon PRINT Inkjet/SELPHY.

To Disable from Computer

  • For Windows:

    1. Log in using an account with administrator privileges.

    2. Make the following settings.

      • In Windows 10, right-click Start button and select Programs and Features.

      • In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Programs > Programs and Features.

      • In Windows 7, or Windows Vista, select Start menu > Control Panel > Programs > Programs and Features.

      Note

      • A confirmation/warning dialog box may appear when installing, uninstalling or starting up software.

        This dialog box appears when administrative rights are required to perform a task.

        If you are logged in on an account with administrator privileges, follow the on-screen instructions.

    3. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program.

    4. Select Uninstall.

      If you select Yes after you have followed the on-screen instructions, the program is uninstalled.

      If you want to enable Canon Inkjet Printer/Scanner/Fax Extended Survey Program, install it again.

  • For Mac OS:

    1. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey Program folder.

    2. Double-click Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon.

    3. Click Turn off button to stop Inkjet Printer/Scanner/Fax Extended Survey Program.

      Inkjet Printer/Scanner/Fax Extended Survey Program is disabled.

      Clicking Turn on button resumes Inkjet Printer/Scanner/Fax Extended Survey Program.

To Disable from Canon PRINT Inkjet/SELPHY

  1. Start up Canon PRINT Inkjet/SELPHY.

  2. Tap icon on upper right.

  3. Tap About.

  4. Tap Extended Survey.

  5. Check displayed message and tap Do not agree.

    Tap Agree to enable Inkjet Printer/Scanner/Fax Extended Survey Program.