Cannot Remember Printer's Administrator Password

• If you forgot the administrator password:

  • If User management settings or Screen lock settings is disabled:

    Select (Setup) on HOME screen > Printer settings > Reset settings > Reset all, in order to restore to default administrator password.

    • Reset settings

    After initializing the printer settings, redo setup.

    Refer to Setup Guide and redo setup.

    Refer to below regarding initialized administrator password.

    • Default Administrator Password

  • If User management settings or Screen lock settings is enabled:

    Contact your nearest Canon service center.

• If you forgot the security administrator password:

  It is not possible to change or unset the security policy settings/the security administrator password.

  Contact your nearest Canon service center.