Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines

Printing Is Blurry

Colors Are Wrong

White Streaks Appear

Check1 Check paper and print quality settings.
- Printout Results Are Unsatisfactory
Check2 Print a nozzle check pattern and clean the print head if necessary.
1. Step1 Print the nozzle check pattern.
  
  If the pattern is not printed correctly, check if the ink tank for the problem color is empty.
  
  if the ink tank is not empty, go to the next step.
2. Step2 Check the printed nozzle check pattern.
3. If the nozzle check pattern is similar to B1:
  - Step 3
  If the nozzle check pattern is similar to B2:
  - Step 6
4. Note
  - For details on printing the nozzle check pattern.
    - From the printer
      - Printing the Nozzle Check Pattern
    - From the computer
      - For Windows:
        
        Printing a Nozzle Check Pattern
      - For macOS:
        
        Printing a Nozzle Check Pattern
5. Step3 Clean the print head.
  
  After cleaning the print head, print the nozzle check pattern and check the result.
  - From the printer
    - Clean the print head
  - From the computer
    - For Windows:
      - Clean the print head
    - For macOS:
      - Clean the print head
  If it still does not improve, go to the next step.
6. Step4 Clean the print head again.
  
  After cleaning the print head again, print the nozzle check pattern and check the result.
  
  If it still does not improve, go to the next step.
7. Step5 Clean the print head deeply.
  
  After cleaning the print head deeply, print the nozzle check pattern and check the result.
  - From the printer
    - Deep Print Head Cleaning
  - From the computer
    - For Windows:
      - Clean the print head deeply
    - For macOS:
      - Clean the print head deeply
  If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
8. Step6 Clean the print head deeply again.
  
  After cleaning the print head deeply again, print the nozzle check pattern and check the result.
  
  If it still does not improve, go to the next step.
Check3 Perform ink flush.
- How to Perform Ink Flush
- To minimize image issues, we recommend printing once a week.
Check4 When using paper with one printable surface, check the correct printable side of the paper.

Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.

When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the cassette, load paper with the printable side facing down.

Refer to the instruction manual supplied with the paper for detailed information on the printable side.

When copying, see also the sections below:

Check5 Is platen glass dirty?

Clean the platen glass.
- Cleaning Platen and Document Cover
Check6 Make sure original is properly loaded on platen.

When you load the original on the platen, load it with the side to be copied facing down.
- Loading Originals
Check7 Is copy source a printed paper by printer?

If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original.

Reprint from the computer if you can reprint from it.
Note
- Air may naturally enter the Print Head (A), which ejects ink, and the Tube (C), which connects it to the Ink Tank (B).If this air is carried to the head and accumulates there, it may become difficult to dispense the Ink (D).
- The cross-section of the Tube (E) shows that a small amount of air (F) enters.This minute amount of air is carried along with the ink during printing and does not affect the result. However, if the printer is not used for a long time, large bubbles (G) form.Large air bubbles are transported to the Print Head. When the amount of air inside the Print Head (A) increases to a certain level, the flow of ink becomes restricted, resulting in blurred images or blank pages being ejected.