Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.
Important
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Do not rinse or wipe the print head. This can cause trouble with the print head.
Note
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Check if ink remains in the ink tanks.
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For Windows, increasing the print quality in the printer driver settings may improve the print result.
When the Print Results Are Blurred or Uneven:
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Step 1 Print the nozzle check pattern.
From the printer
From the computer
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For Windows:
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For macOS:
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Step 2 Examine the nozzle check pattern.
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If there are missing lines or horizontal streaks in the pattern:
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Step 3 Clean the print head.
From the printer
From the computer
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For Windows:
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For macOS:
After cleaning the print head, print and examine the nozzle check pattern:
Step 1 -
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If the problem is not resolved after performing from step 1 to step 3 twice:
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Step 4 Clean the print head deeply.
From the printer
From the computer
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For Windows:
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For macOS:
After deep print head cleaning, print and examine the nozzle check pattern:
Step 1 -
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When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.
If the problem is still not resolved, replace ink in print head.
Important-
Replace ink in print head consumes a great amount of ink. Frequent replace ink in print head can rapidly consume ink, so replace ink in print head only when necessary.
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Be sure to check the remaining ink level before replacing ink in print head.
If the symptom still persists, the print head may be defective. Contact Canon to request a repair.
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When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
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Step Align the print head.
From the printer
From the computer
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For Windows:
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For macOS:
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