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Image edges are blurred or white banding occurs

  1. Check 1 Paper may be gripped too strongly over the platen.

    Set a lower Transport unit vacuum strength in the touch screen menu.

  2. Check 2 Check if the Print head is in the right position.

    For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the Print head to the optimal height and then adjust the position of the Print head.

    Setting a lower value for Head height in the touch screen menu may resolve the problem.

  3. Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer?

    When printing with the media type specified in the printer driver, load the specified media type in the printer.

    When printing with the media type specified in the printer driver, load the specified media type in the printer.

    1. To stop printing, tap Stop.

    2. Change the paper type in the printer driver and try printing again.

    Note

    • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media type loaded in the printer.

    • Click Get Information to reflect the paper information set in the printer to the printer driver.

  4. Check 4 When loading paper in the printer, is the media loaded the same as the media type selected on the touch screen?

    Select the correct media type in the touch screen menu when loading paper in the printer.