skip to main text

4913

Cause

Cannot print borderless for one of the following reasons.

  • The paper size in the printer cannot be printed borderless.
  • The paper is loaded askew.

What to Do

  • Replacing paper

    Follow the steps below to replace the printer paper with paper that can be printed borderless.

    1. Tap Replace the paper and print on the touch screen, then remove the roll paper.

    2. Replace the printer paper with paper that can be printed borderless.

      Printing begins.

    Note

  • Reloading paper

    Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves.

    Insert the roll paper firmly until it is against the roll holder flange.

  • Printing with a border

    Tap Print with border on the touch screen.

    Printing with a border is now enabled.

  • Stopping printing

    Tap Cancel on the touch screen to stop printing.