4920

Cause

Cannot cut paper for one of the following reasons.

• Paper that has been cut remains on the output guide.
• There is a foreign object near the output slot that is obstructing the cutter blade.
• The paper is not being used under the recommended usage conditions.
• The paper in use cannot be used with Automatic cut.

What to Do

Remove jammed paper.

• Remove Jammed Roll Paper
• Remove a Jammed Sheet

After removing the jammed paper, select OK on the printer's touch screen to cancel the error.