List of Support Codes for Printer Errors (Paper Jams)

If paper jams, remove it following the appropriate procedure as shown below.

• If you can see the jammed paper at the paper output slot / top feed / manual feed tray:

  • 1300

• If the paper tears and you cannot remove it from the paper output slot / top feed / manual feed tray or if the paper is jammed inside the printer:

  • Paper Is Jammed inside Printer

• If the small size paper is jammed:

  • Small Size Paper Is Jammed inside Printer

• Cases other than above:

  • Other Cases