Cannot Print on Disc Label

Disc Label Printing Does Not Start

1. Check1 Is disc tray placed properly?

   Open the disc tray guide, properly place the disc tray again and tap OK on the touch screen.

   Use the disc tray supplied with this machine ("J" is on the upper side).

   For more on placing the disc tray, see Placing a Printable Disc.

2. Check2 Is printable disc placed on disc tray?

   Place the printable disc on the disc tray properly and tap OK on the touch screen.

   Use the disc tray supplied with this machine ("J" is on the upper side).

   For more on placing the disc tray, see Placing a Printable Disc.

3. Check3 If disc label printing stops before it is complete, try operation again.

   If a certain period of time has elapsed while disc label printing is in progress, the machine stops initializing.

   To resume initializing, tap OK on the touch screen.

   Try the operation again following the on-screen instructions.

Disc Tray Does Not Feed Properly

1. Check1 Is disc tray placed properly?

   Open the disc tray guide, properly place the disc tray again and tap OK on the touch screen.

   Make sure you are using the disc tray supplied with the machine ("J" is on the upper side).

   For more on placing the disc tray, see Placing a Printable Disc.

2. Check2 Unrecognizable printable disc may be placed.

   Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.

Disc Tray Jammed

Pull out the disc tray gently.

If the disc tray cannot be pulled out, turn the machine off and turn it back on again. The disc tray will automatically be ejected.

When the disc tray is pulled out, place the disc tray ("J" is on the upper side) again and retry printing. For more on placing the disc tray, see Placing a Printable Disc.

If the disc tray is still jammed, check if there is a problem with the printable disc.

Disc Tray Does Not Feed Properly