Troubleshooting
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Frequently Asked Questions
- Cannot Find Machine on Network
- Cannot Find Machine while Using Wireless LAN
- Printing Does Not Start
- Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
- An Error Occurs
- Print Results Are Unsatisfactory
- Message Appears
- Cannot Install MP Drivers
- Network Key Unknown
- Paper Jams
- Cannot Send a Fax
- Cannot Receive a Fax, Cannot Print a Fax
- List of Support Code for Error
Examples of Problems
-
Printer Does Not Move
-
Cannot Set Correctly
- Cannot Find Machine on Check Printer Settings Screen
- Message Appears on Computer During Setup
- Cannot Find Machine while Using Wireless LAN
- USB Connection Problems
- Cannot Communicate with Machine via USB
- Network Key Unknown
- Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings
- Administrator Password Set for Machine Unknown
- Checking Network Information
- Restoring to Factory Defaults
- Cannot Install MP Drivers
- Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)
- Updating MP Drivers in Network Environment (Windows)
-
Print/Scan Results Are Unsatisfactory
-
Error or Message Appears
- An Error Occurs
- LCD Is Off
- LCD Shows Wrong Language
- Message Appears
- List of Support Code for Error
- A Message for Faxing Is Displayed on Fax Standby Screen
- IJ Scan Utility Error Messages (Windows)
- IJ Scan Utility Error Messages (Mac OS)
- ScanGear (Scanner Driver) Error Messages
- Scanner Driver Error Messages
