skip to main text

List of Support Code for Error(G610 G620 G640 G650 G670 G680 G690)

Support Code:

Support code appears on the printer's LCD and your computer screen when errors occur.

A "support code" is an error number, and appears along with an error message.

When an error occurs, check the support code and take the appropriate action in response.

Support Code Appears on Printer's LCD and Computer Screen

1000 to 1ZZZ
- 1000
- 1070
- 1200
- 1215
- 1300
- 1366
- 1368
- 1431
- 1432
- 1470
- 1471
- 1472
- 1473
- 1474
- 1476
- 1496
- 15A0
- 15A1
- 1640
- 1723
- 1724
- 1725
- 1726
- 1727
- 1890
- 1892
2000 to 2ZZZ
- 2114
- 2123
- 2200
- 2500
- 2700
3000 to 3ZZZ
- 3252
- 3402
- 3403
- 3405
- 3407
- 3410
- 3411
- 3412
- 3413
- 3438
- 3440
- 3441
- 3442
- 3443
- 3444
- 3445
- 3446
- 3447
- 3449
4000 to 4ZZZ
- 4103
- 4104
- 495A
5000 to 5ZZZ
- 5011
- 5012
- 5050
- 5100
- 5200
- 5205
- 5206
- 5400
- 5700
- 5C30
6000 to 6ZZZ
- 6000
- 6500
- 6800
- 6801
- 6900
- 6901
- 6902
- 6910
- 6930
- 6931
- 6932
- 6933
- 6936
- 6937
- 6938
- 6940
- 6941
- 6942
- 6943
- 6944
- 6945
- 6946
- 6D01
7000 to 7ZZZ
- 7500
- 7600
- 7700
- 7800
A000 to ZZZZ
- B20B

Note

For information on how to deal with paper jams, see What to Do When Paper Is Jammed.