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Requirements for Cloud Service Operation

Computer

CPU x86 or x64 1.6 GHz or higher
RAM 2 GB or higher
Monitor display Resolution 1024 x 768 pixels or higher
Number of display colors 24 bits (true-color) or higher
OS Browser
Windows 10 Microsoft Edge
Mozilla Firefox
Google Chrome
Windows 8.1
Windows 7 SP1
Mozilla Firefox
Google Chrome
OS X El Capitan 10.11 or later Safari
Chrome OS Google Chrome

Smartphone or tablet

OS Browser Resolution
iOS 13 or later OS standard browser 320 x 480 or higher
Android 5.0 or later 480 x 800 or higher

The operation requirements may change without prior notice. If this happens, you may no longer be able to use this service from your computer, smartphone, or tablet.

Important

  • On the browser you are using, enable JavaScript and cookies.

  • If you use the zoom function or change the font size on your browser, the web pages may not display correctly.

  • If you use the translation function of Google Chrome, the web pages may not display correctly.

  • The service does not support the use of its provided services through a proxy server outside of your country.

  • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.

  • Do not use the split screen function of the OS.