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Troubleshooting: If The connections are incorrect Screen Appears

The phone cord connection is incorrect.
Follow the steps below to retest.

  1. Reconnect phone cord connected to printer to correct jack (labeled LINE on back).

    figure: Reconnect phone cord
  2. Press the OK button.

    Easy setup screen: The connections are incorrect; swap the LINE and EXT. cables
  3. Make sure Yes is selected, and then press the OK button.

    Easy setup screen: Start the telephone line connection test again?