Troubleshooting -Advanced setup-

"The directly entered wireless router was not detected." Appears

1. Check1 Is the wireless router turned on?

   If it is already turned on, turn it off, and then turn it back on.

   Do not proceed to the next screen of this guide until the power is turned on. The connection to the wireless router will be temporarily disabled.

   Tap OK to confirm that the wireless router name/network name (SSID) is correct, and then tap OK again.

   • Return to the procedure

 

If the wireless router is still not detected

1. Check2 Is the entered wireless router name/network name (SSID) correct?

2. Check3 Are the wireless router and printer installed in an open space where wireless communication is possible?

3. Check4 Is the wireless router operating in IEEE802.11n, IEEE802.11g, IEEE802.11b or IEEE802.11a?

   Tap OK to confirm that the wireless router name/network name (SSID) is correct, and then tap OK again.

   • Return to the procedure

4. Check5 Check the wireless router's settings.

   If SSID broadcast (e.g., "ANY" connection) is disabled or the stealth mode is enabled on the wireless router, enable SSID broadcast or disable the stealth mode, and then tap OK to search for the wireless router again.

   • Return to the procedure

5. Check6 Check the wireless router's security protocol (encryption method) settings.

   If "WPA/WPA2 Enterprise" is set, change it to "WPA/WPA2" on the wireless router. This printer does not support "WPA/WPA2 Enterprise."

   • Enter the wireless router name directly again

   For details on changing the security protocol (encryption standard) used by the wireless router, see the wireless router manual or contact its manufacturer.