Troubleshooting -WEP-
Select an applicable item.
"Failed to connect to the access point." is Displayed
Make sure that the entered WEP key for the access point and selected WEP key number are correct, then set up a wireless connection again.
To change the WEP key number you want to use, change the access point settings, then set up a wireless connection again.
For details on how to change the WEP key number of the access point, refer to the manual supplied with the access point or contact its manufacturer.
When there is no problem with the WEP key and WEP key number
If the DHCP function of the access point is inactive, enable the DHCP function and configure wireless connection settings again.
When the DHCP function is active
If using an access point that automatically creates WEP keys, check the WEP key (hexadecimal) created automatically on the access point, then enter it on the printer.
For details on how to check or change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer.
When there is no problem with WEP key
If the MAC address filtering is enabled on the access point, change settings so that the MAC address of the printer will be accepted.
Follow the procedure below to check the MAC address of the printer.
- Touch the HOME button.
- Tap Setup.
- Tap Device settings.
-
Tap LAN settings > Confirm LAN settings > WLAN setting list to check MAC address.
When the MAC address filtering is disabled on the access point, configure wireless connection settings again.
If none of the above measures solve the problem
Enter the access point name directly, then set up a wireless connection again.
For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer.
"The device may not be able to connect to the network." is Displayed
Tap OK.
If the DHCP function of the access point is inactive, enable the DHCP function or specify the IP address (IPv4 only) of the printer and configure wireless connection settings again. In addition, make sure that the selected WEP key number and entered WEP key are correct.
When specifying the IP address of the printer
To specify the IP address of the printer, follow the procedure below.
- Tap Setup in the HOME screen.
- Tap Device settings.
- Tap LAN settings.
- Tap Other settings.
- Tap TCP/IP settings.
- Tap IPv4.
- Tap Yes.
- Tap IP address.
- Tap Manual setup.
Follow the on-screen instructions to proceed with settings.
When the setup is complete, touch the HOME button, then set up a wireless connection again.
When the DHCP function is active
Enter wireless connection settings of the access point directly.
When there is no problem with the WEP key number and WEP key
For details on how to check or change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer.
