Troubleshooting -WPS-
Select an applicable item.
The Network Lamp and the Direct Lamp Light Up
After checking the following points, wait a while and configure wireless connection settings again.
- Press the button on only one wireless router.
- Check the wireless router security settings.
For details on checking the security settings of the wireless router, see the router manual or contact its manufacturer.
The Network Lamp Lights Up
- Is the router or other network device turned on? If it is already turned on, turn it off, and then turn it back on.
Do not proceed to the next screen of this guide until the power is turned on. The connection to the network device will be temporarily disabled.
For details on checking the wireless router settings, see the router manual or contact its manufacturer.
If the Alarm lamp still lights up
After checking the following points, wait a while and configure wireless connection settings again.
- Are the device (such as a smartphone) and network device set up?
- Are the wireless router and printer installed in an open space where wireless communication is possible?
- Is the wireless router operating in IEEE802.11n (2.4 GHz), IEEE802.11g, or IEEE802.11b?
