What to Do If Paper Is Not Fed/Output Normally

Cause

Paper is not fed/output normally.

What to Do

If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, follow the procedure below.

Note

• If a support code is displayed, see List of Support Codes for Printer Errors.

1. Is anything blocking paper output slot?

   Remove anything that is blocking the paper output slot.

2. Are transport unit and rear cover attached properly?

   See Rear View for the location of the transport unit and the rear cover.

3. Correct curl before loading paper.

   Correct curl before loading paper.