1401
Cause
The 1401 support code signifies that the ink cartridge is not installed.
What to Do
The action you should take to resume operating the printer depends upon which function you intend to use.
1. To PRINT or COPY
Install the ink cartridge in accordance with the procedures set forth in the manual.
2. To SCAN
You should take one of the following steps:
- Press the printer's Stop button if you intend to scan by using the operation panel on the printer. You will be able to scan.
OR
- Scan from an external device such as a computer, smartphone, or tablet using the corresponding application software.
