- Scanning Problems (macOS)
- Scanning Problems
- Cannot Scan Properly with Auto Scan
SUL005M
SUL005M
Check 1 Make sure that the items are placed correctly.
Check 2 Multiple item scanning may not be supported.
Some applications do not support multiple image scanning. In that case, scan each item individually.
Check 3 Your scanner may be locked. (Personal scanners only)
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position ( ), then reconnect the USB cable.
Refer to the printed manual: Getting Started for how to unlock the scanner.