Scanning Problems
Note
- If you are using macOS 15 or later, you must configure each application to allow device discovery on the local network. Failing to enable device discovery may restrict software functionality or prevent it from starting properly.
For detailed instructions, refer to "Setting Up Local Network Device Discovery."
The list of applications displayed under Local Network may include all or some of the following, depending on usage.- Canon IJ Scan Utility Lite
- CIJSULAgent
- Error Message Is Displayed
- Scanning Does Not Start / Scanning Does Not Complete
- Items Cannot Be Scanned Correctly
- Scanner Does Not Work
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- Scanner Buttons Do Not Work
- When a Scanner Button Is Pressed, an Unexpected Application Starts
- Cannot Scan Multiple Originals at One Time
- Cannot Scan Properly with Auto Scan
- Slow Scanning Speed
- "There is not enough memory." Message Is Displayed
- Computer Stops Operating during Scanning
- Scanned Image Does Not Open
- Position or Size of the Image Cannot be Detected Correctly When Scanning Using the Scanner Buttons
