Scanner Buttons Do Not Work

1. Check 1 Reinstall the required applications from the web page.

2. Check 2 Have you set the scanner button settings?

   For how to set the scanner button settings, see Scanner Button Settings (macOS).

3. Check 3 To use the COPY button, check that the printer is registered to your computer.

4. Check 4 To use the COPY button, check that your printer operates properly.

5. Check 5 To use the SEND button, install a compatible application or e-mail client.

6. Check 6 Did you restart the computer after installing applications (such as IJ Scan Utility Lite)?

   To scan using the scanner buttons, restart the computer after installing applications.

7. Check 7 Have you set the default actions for the scanner buttons in IJ Scan Utility Lite?

   For how to set the default actions for each scanner button in IJ Scan Utility Lite, see Scanner Button Settings via IJ Scan Utility Lite.

8. Check 8 Your scanner may be locked.

   If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position ( ), then reconnect the USB cable.

   Refer to the printed manual: Getting Started for how to unlock the scanner.