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Cannot Scan Properly with Auto Scan

  1. Check 1 Make sure that the items are placed correctly.

  2. Check 2 Multiple item scanning may not be supported.

    Some applications do not support multiple image scanning. In that case, scan each item individually.

  3. Check 3 Your scanner may be locked. (Personal scanners only)

    If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position ( ), then reconnect the USB cable.

    Refer to the printed manual: Getting Started for how to unlock the scanner.