Cannot Scan Properly with Auto Scan
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Check 1 Make sure that the items are placed correctly.
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Check 2 Multiple item scanning may not be supported.
Some applications do not support multiple image scanning. In that case, scan each item individually.
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Check 3 Your scanner may be locked. (Personal scanners only)
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position (
), then reconnect the USB cable.
Refer to the printed manual: Getting Started for how to unlock the scanner.