Scanner Does Not Work
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- Check 1 Connect the USB cable to a different USB port on the computer.
- Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.
- Check 3 Restart the computer.
-
Check 4 Your scanner may be locked.
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position (
), then reconnect the USB cable.
Refer to the printed manual: Getting Started for how to unlock the scanner.