ScanGear (Scanner Driver) Does Not Start
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Check 1 Make sure MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or our website.
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Check 2 Select your scanner or printer on the application's menu.
Important
- If your scanner or printer name is displayed multiple times, select the one that does not include WIA.
Note
- The operation may differ depending on the application.
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Use the WIA driver when scanning from a WIA-compliant application.
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Check 3 Make sure that the application supports TWAIN.
You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.
- Check 4 Scan and save images with IJ Scan Utility and open the files in your application.