Check 1: Increase the scanning resolution if the image is jagged.
Check 2: Set the display size to 100 %.
Some applications do not display images clearly if the display size is too small.
Check 3: If moire (stripe pattern) appears, take the following measures and scan again.
Set one of the following settings in the Settings (Document Scan) dialog box of IJ Scan Utility, then click Document in the IJ Scan Utility main screen.
- Set Select Source to Magazine and set Color Mode to Color
- Select the Reduce moire checkbox in Image Processing Settings
Set one of the following settings in the Settings (Custom Scan) dialog box of IJ Scan Utility, then click Custom in the IJ Scan Utility main screen.
- Set Select Source to Magazine and set Color Mode to Color
- Select the Reduce moire checkbox in Image Processing Settings
Set one of the following settings in the Settings (Scan and Stitch) dialog box of IJ Scan Utility, then click Stitch in the IJ Scan Utility main screen.
- Set Select Source to Magazine and set Color Mode to Color
- Select the Reduce moire checkbox in Image Processing Settings
On the Basic Mode tab of ScanGear (scanner driver), select Magazine (Color) in Select Source.
Refer to "Basic Mode Tab" for your model from Home of the Online Manual for details.
On the Advanced Mode tab of ScanGear, set Descreen in Image Settings to ON.
Refer to "Image Settings" for your model from Home of the Online Manual for details.
If moire appears when you scan a digital print photo, take the above measures and scan again.
Check 4: Check the monitor's color depth.
Windows 7:
From the Start menu, select Control Panel > Appearance and Personalization > Display > Adjust screen resolution > Advanced settings.
On the Monitor tab of the displayed dialog box, set Colors to High Color (16 bit) or True Color (32 bit).
Windows Vista:
From the Start menu, select Control Panel > Appearance and Personalization > Adjust screen resolution to display the Display Settings dialog box, then set Colors to Medium (16 bit) or Highest (32 bit).
Windows XP:
From the Start menu, select Control Panel > Appearance and Themes > Display to display the Display Properties dialog box, then set Color quality to Medium (16 bit) or Highest (32 bit) on the Settings tab.
Check 5: Clean the platen and document cover.
Check 6: If the document is in poor condition (dirty, faded, etc.), use Reduce Dust and Scratches, Fading Correction, Grain Correction, etc. in Image Settings on the Advanced Mode tab of ScanGear.
Refer to "Image Settings" for your model from Home of the Online Manual for details.
Check 7: If the color tone of images is different from the original document, take the following measures and scan again.
On the Advanced Mode tab of ScanGear, set Image Adjustment in Image Settings to None.
Refer to "Image Settings" for your model from Home of the Online Manual for details.
On the Color Settings tab in the Preferences dialog box of ScanGear, set Color Matching.
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
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