SU002W

ScanGear (Scanner Driver) Does Not Start

Check 1: Make sure that MP Drivers is installed.

If not installed, install MP Drivers using the Setup CD-ROM.

Check 2: Select your scanner or printer on the application's menu.

Important
  • If your scanner or printer name is displayed multiple times, select the one that does not include WIA.

Note
  • The operation may differ depending on the application.

  • Use the WIA driver when scanning from a WIA-compliant application.

    Scanning with WIA Driver

Check 3: Make sure that the application is TWAIN-compliant.

You cannot open ScanGear (scanner driver) from applications not supporting TWAIN.

Check 4: Scan and save images with IJ Scan Utility and open the files in your application.

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