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ScanGear (Scanner Driver) Does Not Start

  1. Check 1 Make sure MP Drivers is installed.

    If not installed, install MP Drivers from the Setup CD-ROM or our website.

  2. Check 2 Select your scanner or printer on the application's menu.


    • If your scanner or printer name is displayed multiple times, select the one that does not include WIA.


    • The operation may differ depending on the application.
    • Use the WIA driver when scanning from a WIA-compliant application.

  3. Check 3 Make sure that the application supports TWAIN.

    You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.

  4. Check 4 Scan and save images with IJ Scan Utility and open the files in your application.