Scan Utility Error Messages

If an error message for Scan Utility appears, check the error code and follow the corresponding solution.

Error Code	Error Message	Solution
152	There is not enough memory. Exit other applications to increase available memory.	The memory required to start Scan Utility cannot be obtained; exit other applications.
153	The image you attempted to scan is in a size that cannot be opened in the specified application. Change the settings so that the image size is reduced.	Reduce the resolution or output size and scan again.
201	A required file is missing or corrupted, or settings are incorrect. Try the installation again.	Delete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or our website. For how to delete MP Drivers, see Deleting the Unnecessary Driver.
202	An internal error has occurred. Take the following measures. - Check the scanner status. - Restart the scanner. - Restart the computer, then try again. - Reinstall the scanner driver.	An internal error has occurred. Take the following measures. Check the scanner status. Restart the scanner. Restart the computer, then try again. Reinstall MP Drivers.
230	A scanner driver supporting this software is not installed. Install it and try again.	Reinstall MP Drivers from the Setup CD-ROM or our website.
231	Cannot complete the scan. The disk space is insufficient.	Delete unnecessary files on the hard disk and scan again.
232	Cannot save the file. The disk is write-protected. Cancel the protection or use another disk.	Cancel the write protection on the disk.
234	This scan function is not supported by the selected model. Select a different scan function.	Select a different scan function.
242	Cannot write file.	Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box.
243	Cannot read file.	Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box.
244	You do not have the required privileges to access the specified folder.	Grant access permission to the specified folder.
245	Text could not be detected. Make sure that the following conditions do not apply. - The Document Language setting does not match the document language. - There is no text in the document. - Text that is not supported for detection is scanned.	Make sure the Document Language in the Settings (General Settings) dialog box matches the document language. Make sure there is text in the document.