Scanner Does Not Work

1. Check 1 Make sure that your scanner or printer is turned on.

2. Check 2 Check for any printererrors.

   For messages, see When Error Occurred.

3. Check 3 Connect the USB cable to a different USB port on the computer.
4. Check 4 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.

5. Check 5 With network connection, check the connection status and reconnect as needed.

   • Network Scan Settings
6. Check 6 Restart the computer.
7. Check 7 Reinstall MP Drivers from the Setup CD-ROM or our website.