How to Switch Paper Rolls
Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc.
If you select Roll Paper (Auto) under Paper Source in the Page Setup tab, of the two paper rolls loaded in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.
Whether paper roll 1 or paper roll 2 will be used, is determined through a sequence of judgment based on the 7 conditions in the table below.
At such times, the Printer settings -> Paper-related settings -> Detect paper setting mismatch in the Printer unit's Operation panel will switch to the result of the judgment based on the process described below.
- If the Detect paper setting mismatch setting is set on Pause or Hold job
- If the Detect paper setting mismatch setting is Display warning or Do not detect
Note- If Error or On hold are displayed, replace the paper to match the requirements of the print job.
- In order to minimize paper waste, it is recommended that you configure the operation panel on the Printer unit as indicated below.
- In Printer settings -> Paper-related settings, set Roll paper auto switching to Identify size
- In Paper settings display area -> (Each paper type) -> Paper settings -> Advanced, set Detect paper width to Enable
- If, on the Device Settings tab, a checkmark appears next to Automatically switch paper sources (paper size priority), do not follow the table below.
- If the Detect paper setting mismatch setting is set on Pause or Hold job
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*1 If Auto (Use Printer Settings) is selected for Media Type in the Main sheet, the media type set in the printer is recognized as being consistent with the media type specified in the print job.Condition Situation Judgment result Condition 1 Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job.
Only one of either paper roll 1 or paper roll 2 is long enough
Select the paper roll of sufficient length
Neither paper roll 1 nor paper roll 2 are long enough
Error
Both paper roll 1 and paper roll 2 are long enough
To Condition 2
On the Printer's menu, Manage remaining roll amount is set on Disable (length of the paper roll cannot be determined)
Condition 2 Whether the paper roll loaded on the printer matches the paper type specified for the print job. *1
Only one of either paper roll 1 or paper roll 2 matches the paper type
Select the paper roll matching the paper type
Neither roll 1 nor roll 2 match the paper type
Error / On hold
Both paper roll 1 and paper roll 2 match the paper type
To Condition 3
Condition 3 In the Printer menu, how has the Roll paper auto switching setting changed?
It has changed to Do not identify size
Select the paper roll currently being fed into the platen *2
It has changed to Identify size
To Condition 4
Condition 4 If borderless printing has been indicated for the print job (if it has not, on to condition 5)
Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing
Select the paper roll compatible with borderless printing
Neither paper roll 1 nor paper roll 2 are compatible with borderless printing
Error
Both paper roll 1 and paper roll 2 are compatible with borderless printing
To Condition 5
Condition 5 Whether the width of the paper roll loaded on the printer matches the paper width specified for the print job (only when printing borderless or enlarging/reducing)
Only one of either paper roll 1 or paper roll 2 has the width specified for the print job
Select the paper roll of the matching width
Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job
Error / On hold
Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job
To Condition 6
Paper roll width has not been specified for the print job
Condition 6 Whether the width of the paper size specified for the print job fits within the width of the paper roll loaded on the printer.
The width of the paper size specified for the print job only fits within the width of paper roll 1 or paper roll 2
Select the paper roll in which the width of the paper size fits comfortably
The width of the paper size specified for the print job does not fit within the width of either paper roll 1 or paper roll 2
Error
The width of the paper size specified for the print job fits within the width of both paper roll 1 and paper roll 2
To Condition 7
Condition 7 Is the width of paper roll 1 different from the width of paper roll 2?
Roll width is different
Select the paper roll whose width is closer to the width specified for the print job
Roll width is the same
Select the paper roll currently being fed into the platen *2
*2 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected.- When the printer has switched to sleep mode and has returned to the initial position
- When the printer has been turned on
- When cut sheet has been fed into the printer and has exited it
- If the Detect paper setting mismatch setting is set on Display warning or Do not detect
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*1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected.Condition Situation Judgment result Condition 1 Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job.
Only one of either paper roll 1 or paper roll 2 is long enough
Select the paper roll of sufficient length
Neither paper roll 1 nor paper roll 2 are long enough
Error
Both paper roll 1 and paper roll 2 are long enough
To Condition 2
On the Printer's menu, Manage remaining roll amount is set on Disable (length of the paper roll cannot be determined)
Condition 2 Whether the paper roll loaded on the printer matches the paper type specified for the print job.
Only one of either paper roll 1 or paper roll 2 matches the paper type
Select the paper roll matching the paper type
Neither roll 1 nor roll 2 match the paper type
To Condition 3
Both paper roll 1 and paper roll 2 match the paper type
Condition 3 In the Printer menu, how has the Roll paper auto switching setting changed?
It has changed to Do not identify size
Select the paper roll currently being fed into the platen *1
It has changed to Identify size
To Condition 4
Condition 4 If borderless printing has been indicated for the print job (if it has not, on to condition 5)
Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing
Select the paper roll compatible with borderless printing
Neither paper roll 1 nor paper roll 2 are compatible with borderless printing
Error
Both paper roll 1 and paper roll 2 are compatible with borderless printing
To Condition 5
Condition 5 Whether the width of the paper roll loaded on the printer matches the paper width specified for the print job (only when printing borderless or enlarging/reducing)
Only one of either paper roll 1 or paper roll 2 has the width specified for the print job
Select the paper roll of the matching width
Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job
To Condition 6
Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job
Paper roll width has not been specified for the print job
Condition 6 Whether the width of the paper size specified for the print job fits within the width of the paper roll loaded on the printer.
The width of the paper size specified for the print job only fits within the width of paper roll 1 or paper roll 2
Select the paper roll in which the width of the paper size fits comfortably
The width of the paper size specified for the print job does not fit within the width of either paper roll 1 or paper roll 2
To Condition 7
The width of the paper size specified for the print job fits within the width of both paper roll 1 and paper roll 2
Condition 7 Is the width of paper roll 1 different from the width of paper roll 2?
Roll width is different
Select the paper roll whose width is closer to the width specified for the print job
Roll width is the same
Select the paper roll currently being fed into the platen *1
- When the printer has switched to sleep mode and has returned to the initial position
- When the printer has been turned on
- When cut sheet has been fed into the printer and has exited it
