How to Switch Paper Rolls

Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc.

If you select Roll Paper (Auto) under Paper Source in the Page Setup tab, of the two paper rolls loaded in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.

Whether paper roll 1 or paper roll 2 will be used, is determined through a sequence of judgment based on the 7 conditions in the table below.

At such times, the Printer settings -> Paper-related settings -> Detect paper setting mismatch in the Printer unit's Operation panel will switch to the result of the judgment based on the process described below.

If the Detect paper setting mismatch setting is set on Pause or Hold job
If the Detect paper setting mismatch setting is Display warning or Do not detect
Important
- If the lower roll unit is not loaded or if the roll unit that was set as the take-up unit is loaded, the roll paper cannot be switched automatically.
Note
- If Error or On hold are displayed, replace the paper to match the requirements of the print job.
- In order to minimize paper waste, it is recommended that you configure the operation panel on the Printer unit as indicated below.
  - In Printer settings -> Paper-related settings, set Roll paper auto switching to Identify size
  - In Paper settings display area -> (Each paper type) -> Paper settings -> Advanced, set Detect paper width to Enable
- If, on the Device Settings tab, a checkmark appears next to Automatically switch paper sources (paper size priority), do not follow the table below.

If the Detect paper setting mismatch setting is set on Pause or Hold job

Condition		Situation	Judgment result
Condition 1	Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job.	Only one of either paper roll 1 or paper roll 2 is long enough	Select the paper roll of sufficient length
		Neither paper roll 1 nor paper roll 2 are long enough	Error
		Both paper roll 1 and paper roll 2 are long enough	To Condition 2
		On the Printer's menu, Manage remaining roll amount is set on Disable (length of the paper roll cannot be determined)	To Condition 2
Condition 2	Whether the paper roll loaded on the printer matches the paper type specified for the print job. *1	Only one of either paper roll 1 or paper roll 2 matches the paper type	Select the paper roll matching the paper type
		Neither roll 1 nor roll 2 match the paper type	Error / On hold
		Both paper roll 1 and paper roll 2 match the paper type	To Condition 3
Condition 3	In the Printer menu, how has the Roll paper auto switching setting changed?	It has changed to Do not identify size	Select the paper roll currently being fed into the platen *2
Condition 3		It has changed to Identify size	To Condition 4
Condition 4	If borderless printing has been indicated for the print job (if it has not, on to condition 5)	Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing	Select the paper roll compatible with borderless printing
		Neither paper roll 1 nor paper roll 2 are compatible with borderless printing	Error
		Both paper roll 1 and paper roll 2 are compatible with borderless printing	To Condition 5
Condition 5	Whether the width of the paper roll loaded on the printer matches the paper width specified for the print job (only when printing borderless or enlarging/reducing)	Only one of either paper roll 1 or paper roll 2 has the width specified for the print job	Select the paper roll of the matching width
		Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job	Error / On hold
		Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job	To Condition 6
		Paper roll width has not been specified for the print job	To Condition 6
Condition 6	Whether the width of the paper size specified for the print job fits within the width of the paper roll loaded on the printer.	The width of the paper size specified for the print job only fits within the width of paper roll 1 or paper roll 2	Select the paper roll in which the width of the paper size fits comfortably
		The width of the paper size specified for the print job does not fit within the width of either paper roll 1 or paper roll 2	Error
		The width of the paper size specified for the print job fits within the width of both paper roll 1 and paper roll 2	To Condition 7
Condition 7	Is the width of paper roll 1 different from the width of paper roll 2?	Roll width is different	Select the paper roll whose width is closer to the width specified for the print job
Condition 7		Roll width is the same	Select the paper roll currently being fed into the platen *2

*1 If Auto (Use Printer Settings) is selected for Media Type in the Main sheet, the media type set in the printer is recognized as being consistent with the media type specified in the print job.
*2 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected.

When the printer has switched to sleep mode and has returned to the initial position
When the printer has been turned on
When cut paper has been fed into the printer and has exited it

If the Detect paper setting mismatch setting is set on Display warning or Do not detect

Condition		Situation	Judgment result
Condition 1	Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job.	Only one of either paper roll 1 or paper roll 2 is long enough	Select the paper roll of sufficient length
		Neither paper roll 1 nor paper roll 2 are long enough	Error
		Both paper roll 1 and paper roll 2 are long enough	To Condition 2
		On the Printer's menu, Manage remaining roll amount is set on Disable (length of the paper roll cannot be determined)	To Condition 2
Condition 2	Whether the paper roll loaded on the printer matches the paper type specified for the print job.	Only one of either paper roll 1 or paper roll 2 matches the paper type	Select the paper roll matching the paper type
		Neither roll 1 nor roll 2 match the paper type	To Condition 3
		Both paper roll 1 and paper roll 2 match the paper type	To Condition 3
Condition 3	In the Printer menu, how has the Roll paper auto switching setting changed?	It has changed to Do not identify size	Select the paper roll currently being fed into the platen *1
Condition 3		It has changed to Identify size	To Condition 4
Condition 4	If borderless printing has been indicated for the print job (if it has not, on to condition 5)	Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing	Select the paper roll compatible with borderless printing
		Neither paper roll 1 nor paper roll 2 are compatible with borderless printing	Error
		Both paper roll 1 and paper roll 2 are compatible with borderless printing	To Condition 5
Condition 5	Whether the width of the paper roll loaded on the printer matches the paper width specified for the print job (only when printing borderless or enlarging/reducing)	Only one of either paper roll 1 or paper roll 2 has the width specified for the print job	Select the paper roll of the matching width
		Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job	To Condition 6
		Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job
		Paper roll width has not been specified for the print job
Condition 6	Whether the width of the paper size specified for the print job fits within the width of the paper roll loaded on the printer.	The width of the paper size specified for the print job only fits within the width of paper roll 1 or paper roll 2	Select the paper roll in which the width of the paper size fits comfortably
		The width of the paper size specified for the print job does not fit within the width of either paper roll 1 or paper roll 2	To Condition 7
		The width of the paper size specified for the print job fits within the width of both paper roll 1 and paper roll 2	To Condition 7
Condition 7	Is the width of paper roll 1 different from the width of paper roll 2?	Roll width is different	Select the paper roll whose width is closer to the width specified for the print job
Condition 7		Roll width is the same	Select the paper roll currently being fed into the platen *1

*1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected.

When the printer has switched to sleep mode and has returned to the initial position
When the printer has been turned on
When cut paper has been fed into the printer and has exited it