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Cleaning the Paper Feed Rollers

Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly.

Roller Cleaning

  1. Prepare the printer

    Remove all sheets of paper from the rear tray.

  2. Open Canon IJ Printer Assistant Tool

  3. Click Roller Cleaning

    The confirmation message appears.

  4. Perform paper feed roller cleaning

    Make sure that the printer is on and then click OK.
    Paper feed roller cleaning starts.

  5. Complete paper feed roller cleaning

    After the rollers have stopped, follow the message instructions and load one sheet of plain paper or a cleaning sheet available on the market into the rear tray. Then click OK.

    Paper will be ejected and feed roller cleaning will be completed.