PP002W

Cleaning the Paper Feed Rollers from Your Computer

Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly.

The procedure for performing the feed roller cleaning is as follows:

Roller Cleaning

  1. Prepare the machine

    Remove all sheets of paper from the paper source from which paper could not be properly fed.

  2. Open the printer driver setup window

  3. Click Roller Cleaning on the Maintenance tab

    The Roller Cleaning dialog box opens.

  4. Select Cassette (upper) or Cassette (lower), and then click OK

    The confirmation message appears.

  5. Execute paper feed roller cleaning

    Make sure that the machine is on and then click OK.
    Paper feed roller cleaning starts.

  6. Complete paper feed roller cleaning

    • Cleaning the feeding rollers of the cassette (upper)

      Cut a sheet of A4 size or Letter size plain paper into four pieces by cutting it in half vertically and then in half horizontally.
      After the rollers have stopped, follow the instructions in the messages, load the four cut pieces in the cassette (upper) so that cut edges are toward the front, and then click OK.

    • Cleaning the feeding rollers of the cassette (lower)

      After the rollers have stopped, follow the instruction in the message, load three sheets of A4 size or Letter size plain paper into the cassette (lower), and click OK.

    Paper will be ejected and feed roller cleaning will be completed.

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