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Cleaning the Paper Feed Rollers

Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly.

Roller Cleaning

  1. Prepare the printer

    Remove all sheets of paper from the paper source from which paper could not be properly fed.

  2. Open Canon IJ Printer Assistant Tool

  3. Click Roller Cleaning

    The Roller Cleaning dialog box opens.

  4. Select Rear Tray or Cassette, and then click OK

    The confirmation message appears.

  5. Execute paper feed roller cleaning

    Make sure that the printer is on and then click OK.
    Paper feed roller cleaning starts.

  6. Complete paper feed roller cleaning

    Follow the instructions in the message, load plain paper into the selected paper source, and then click OK.

    Paper will be ejected and feed roller cleaning will be completed.