How to Switch Paper Rolls
Here we will explain how the roll paper set in the upper and lower trays of the printer are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc.
If you select Roll Paper (Auto) under Paper Source in the Quality & Media, the roll paper that is best suited for the print job will be automatically selected.
Whether paper roll 1 or paper roll 2 is selected, is determined through a sequence of judgment based on the 7 conditions in the table below.
At such times, the Printer settings -> Paper-related settings -> Detect paper setting mismatch in the Printer unit's operation panel will switch to the result of the judgment based on the process described below.
- If the Detect paper setting mismatch setting is set on Pause or Hold job
- If the Detect paper setting mismatch setting is Display warning or Do not detect
Note- If Error or On hold are displayed, replace the paper to match the requirements of the print job.
- In order to minimize paper waste, it is recommended that you configure the operation panel on the Printer unit as indicated below.
- In Printer settings -> Paper-related settings, set Roll paper auto switching to Identify size
- In Paper settings display area -> (Each paper type) -> Paper settings -> Advanced, set Detect paper width to Enable
If the Detect paper setting mismatch setting is set on Pause or Hold job
| Condition | Situation | Judgment result | |
|---|---|---|---|
| Condition 1 |
Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job. |
Only one of either paper roll 1 or paper roll 2 is long enough |
Select the paper roll of sufficient length |
|
Neither paper roll 1 nor paper roll 2 are long enough |
Error |
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|
Both paper roll 1 and paper roll 2 are long enough |
To Condition 2 |
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|
On the Printer's menu, Manage remaining roll amount is set on Disable (length of the paper roll cannot be determined) |
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| Condition 2 |
Whether the paper roll loaded on the printer matches the paper type specified for the print job. |
Only one of either paper roll 1 or paper roll 2 matches the paper type |
Select the paper roll matching the paper type |
|
Neither roll 1 nor roll 2 match the paper type |
Error / On hold |
||
|
Both paper roll 1 and paper roll 2 match the paper type |
To Condition 3 |
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| Condition 3 |
In the Printer menu, how has the Roll paper auto switching setting changed? |
It has changed to Do not identify size |
Select the paper roll currently being fed into the platen *1 |
|
It has changed to Identify size |
To Condition 4 |
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| Condition 4 |
If borderless printing has been indicated for the print job (if it has not, on to condition 5) |
Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing |
Select the paper roll compatible with borderless printing |
|
Neither paper roll 1 nor paper roll 2 are compatible with borderless printing |
Error |
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|
Both paper roll 1 and paper roll 2 are compatible with borderless printing |
To Condition 5 |
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| Condition 5 |
Whether the width of the paper roll loaded on the printer matches the paper width specified for the print job (only when printing borderless or enlarging/reducing) |
Only one of either paper roll 1 or paper roll 2 has the width specified for the print job |
Select the paper roll of the matching width |
|
Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job |
Error / On hold |
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|
Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job |
To Condition 6 |
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|
Paper roll width has not been specified for the print job |
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| Condition 6 |
Whether the width of the paper size specified for the print job fits within the width of the paper roll loaded on the printer. |
The width of the paper size specified for the print job only fits within the width of paper roll 1 or paper roll 2 |
Select the paper roll in which the width of the paper size fits comfortably |
|
The width of the paper size specified for the print job does not fit within the width of either paper roll 1 or paper roll 2 |
Error |
||
|
The width of the paper size specified for the print job fits within the width of both paper roll 1 and paper roll 2 |
To Condition 7 |
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| Condition 7 |
Is the width of paper roll 1 different from the width of paper roll 2? |
Roll width is different |
Select the paper roll whose width is closer to the width specified for the print job |
|
Roll width is the same |
Select the paper roll currently being fed into the platen *1 |
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*1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected.
- When the printer has switched to sleep mode and has returned to the initial position
- When the printer has been turned on
- When cut paper has been fed into the printer and has exited it
If the Detect paper setting mismatch setting is set on Display warning or Do not detect
| Condition | Situation | Judgment result | |
|---|---|---|---|
| Condition 1 |
Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job. |
Only one of either paper roll 1 or paper roll 2 is long enough |
Select the paper roll of sufficient length |
|
Neither paper roll 1 nor paper roll 2 are long enough |
Error |
||
|
Both paper roll 1 and paper roll 2 are long enough |
To Condition 2 |
||
|
On the Printer's menu,Manage remaining roll amount is set on Disable (length of the paper roll cannot be determined) |
|||
| Condition 2 |
Whether the paper roll loaded on the printer matches the paper type specified for the print job. |
Only one of either paper roll 1 or paper roll 2 matches the paper type |
Select the paper roll matching the paper type |
|
Neither roll 1 nor roll 2 match the paper type |
To Condition 3 |
||
|
Both paper roll 1 and paper roll 2 match the paper type |
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| Condition 3 |
In the Printer menu, how has the Roll paper auto switching setting changed? |
It has changed to Do not identify size |
Select the paper roll currently being fed into the platen *1 |
|
It has changed to Identify size |
To Condition 4 |
||
| Condition 4 |
If borderless printing has been indicated for the print job (if it has not, on to condition 5) |
Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing |
Select the paper roll compatible with borderless printing |
|
Neither paper roll 1 nor paper roll 2 are compatible with borderless printing |
Error |
||
|
Both paper roll 1 and paper roll 2 are compatible with borderless printing |
To Condition 5 |
||
| Condition 5 |
Whether the width of the paper roll loaded on the printer matches the paper width specified for the print job (only when printing borderless or enlarging/reducing) |
Only one of either paper roll 1 or paper roll 2 has the width specified for the print job |
Select the paper roll of the matching width |
|
Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job |
To Condition 6 |
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Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job |
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Paper roll width has not been specified for the print job |
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| Condition 6 |
Whether the width of the paper size specified for the print job fits within the width of the paper roll loaded on the printer. |
The width of the paper size specified for the print job only fits within the width of paper roll 1 or paper roll 2 |
Select the paper roll in which the width of the paper size fits comfortably |
|
The width of the paper size specified for the print job does not fit within the width of either paper roll 1 or paper roll 2 |
To Condition 7 |
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|
The width of the paper size specified for the print job fits within the width of both paper roll 1 and paper roll 2 |
|||
| Condition 7 |
Is the width of paper roll 1 different from the width of paper roll 2? |
Roll width is different |
Select the paper roll whose width is closer to the width specified for the print job |
|
Roll width is the same |
Select the paper roll currently being fed into the platen *1 |
||
*1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected.
- When the printer has switched to sleep mode and has returned to the initial position
- When the printer has been turned on
- When cut paper has been fed into the printer and has exited it
