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Cleaning the Paper Feed Rollers

Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly.

The procedure for performing the feed roller cleaning is as follows:

Roller Cleaning

  1. Prepare the printer

    Remove all sheets of paper from the rear tray.

  2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility2

  3. Click the Roller Cleaning icon

    The confirmation message appears.

  4. Execute paper feed roller cleaning

    Make sure that the printer is on and then click OK.
    Paper feed roller cleaning starts.

  5. Complete paper feed roller cleaning

    After the rollers have stopped, follow the instruction in the message, load three sheets of plain paper into the rear tray, and click OK.

    Paper will be ejected and feed roller cleaning will be completed.