Details on data sending

Information we collect

• Information on personal details you provide and personal identification
  • Personal identifier (For example: UUID of Canon ID, the user identification Canon issues when providing the service)
• Information about your activities on our products/services
  • Information about your device (For example: model name of the terminal device in use, OS/browser information, device identifier, IP address, language settings)
  • Information about your printers/scanners (For example: model name, serial number, ink/toner status, date of installation, maintenance history, information on error)
  • Information on your use of printers/scanners (For example: number of sheets printed, information on paper, printing environment/conditions, setting information, number of scans)
  • Your answers to our survey on printers/scanners (For example: answer to our survey on installation)
  • Information on drivers/applications/related services linked to your printers (For example: name of application, version)
  • Information on use of drivers/applications/related services linked to your printer (For example: information on settings, operation history, screen transition, information on error)
• Files and other contents
  • Descriptions and metadata of files (For example: file size, file format when using print services)
• Personal settings and preferences
  • Information on your settings (For example: preferred language)

Note: If your Canon product is shared for use, the above information for all users of the shared product will be sent. If you choose "Agree", please explain this fact to all other users who share the product and obtain their agreement as well beforehand.

Purposes of use

• To improve your user experience and the quality of our products and services, and to develop new ones; and
• For other purposes described in our Privacy Policy.

Retention period of personal information

• Until Canon achieves the purposes set out above (e.g., until you delete your Canon ID account)

*The retention period applies only when the collected information is personal information.

Use of third party modules

Our products/services use the third party modules below.

• Data collection/analytics modules:

  Module name: Google Analytics/Google Analytics for Firebase

• Notification modules:

  Module name: Firebase

For more information on the details of the third party modules, please see Third Party Modules Addendum.

This service uses the standard reports about "Demographics and Interest", one of the functions of Google Analytics to collect and analyze the information and estimated information about you (estimated age, gender, interests, etc. This estimated information does not contain personally identifiable information.). If you sign-in to Google account and activate Ads personalization, Google associates information collected by Google Analytics with information about your Google account.

Canon may use information regarding your cross-device behaviors identified through the association, which is aggregated and anonymized.