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Small Paper Is Jammed

When small paper is jammed, remove it following the procedure below.

  1. Press (ON button) to turn off the printer.

  2. Detach rear cover.

  3. Detach transport unit cover.

  4. Insert photo paper larger than KG size into the gap behind the transport unit cover.

    Important

    • Insert the photo paper into gap B. Do not insert it into gap A.

    Note

    • Do not touch the inner parts of the printer.

  5. Press (ON button) to turn on the printer.

    The jammed paper is fed out from the paper output slot with the inserted paper.

  6. Attach transport unit cover.

    Insert the transport unit cover slowly all the way into printer and lower it into place.

  7. Attach rear cover.

If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.