When Having Trouble Using Functions or When Changing Settings
How Can I Change the Settings of My Image Garden?
You can change the settings of My Image Garden in the Preferences dialog.
Cannot Set Correct Paper Size in Disc Label Printing
If 120 x 120 mm cannot be set for Paper Size in the Print dialog, check the status of the Print/scan using AirPrint checkbox in the Preferences dialog.
If the checkbox is selected, deselect it and try printing the item again. If your printer cannot be selected after deselecting the checkbox, see Making Settings According to Printer Status, and then make sure the printer is registered correctly.
Images Do Not Appear
Image analysis is performed immediately after installation. Therefore, images may not appear in the Calendar view or Unregistered People view until the image analysis is completed.
Note
- Identifying people appears at Unregistered People in Global Menu on the left side of the screen during image analysis.
To display images in the Calendar view, Unregistered People view or People view, or to use the item recommendation function, the folders in which the images are saved need to be subject to image analysis. Make sure that the folders in which the images are saved are subject to image analysis on the Image Analysis Settings tab of the Preferences dialog.
Image Analysis (Face Identification) Fails
Adjust the face identification rate and other settings on the Image Analysis Settings tab of the Preferences dialog.
Cannot Scan Properly
For more details, click Home to return to the top page of the Online Manual for your model and search for "Problems with Scanning."
New Printer Does Not Appear
Refer to "Cannot Use Previous Applications" for details.
