Notes on the Use of Custom Paper

Cutter

• Depending on the paper, there are types that cannot be cut by the cutter unit, and types that speed deterioration of the blade and cause damage to the cutter. For thick paper and hard paper, do not use the cutter unit, and instead cut the roll paper using scissors after printing.

  In this case, set Auto Cut Setting to User Cut on the Advanced Print Settings sheet in the Edit Custom Paper dialog box.

Note

• If the cutter is damaged, contact your Canon dealer for assistance.

• For details on how to cut roll paper, search for and refer to "Specifying the Cutting Method for Rolls" from the home page of the Online Manual for your model.

Printhead

• If the printhead rubs against the paper when printing, the printhead may be damaged. If the printhead rubs against the paper, configure Transport Unit Vacuum Strength on the Advanced Paper Settings sheet in the Edit Custom Paper dialog box as follows.

  • For paper-based media such as Heavyweight Coated Paper

    Set to Medium-strong or Strong.

  • For film-based media such as CAD Tracing Paper

    Set to Standard, Medium-strong, or Strong.

  • For thin paper of thickness 0.004 inch (0.1 mm) or less

    Set to Weak.

Note

• If the printhead still rubs even after changing the Transport Unit Vacuum Strength, set Paper Thickness (Head Height) to be higher on the Advanced Paper Settings sheet in the Edit Custom Paper dialog box.

• For how to handle printhead rubbing, search for and refer to the "Paper rubs against printhead" page from the Home of the Online Manual for your model.

Print Quality

• If the edges of images are blurry, set the Transport Unit Vacuum Strength to be weaker on the Advanced Paper Settings sheet in the Edit Custom Paper dialog box.

• If lines are warped or scratched, lower the setting in the Paper Thickness (Head Height) on the Advanced Paper Settings sheet in the Edit Custom Paper dialog box.

• If the amount of ink used is too much, wrinkles may appear and the ink may bleed in the printed material. Furthermore, if the amount of ink used is too little, color production may be poor and lines may become scratched.

  In this case, change the ink usage on the Advanced Paper Settings sheet in the Edit Custom Paper dialog box.

• If horizontal stripes with different color tones appear in the printed material, adjust the paper feed on the Paper Feed Adjustment sheet in the Edit Custom Paper dialog box.

  If paper feed adjustment has already been executed, execute paper feed fine tuning from the printer control panel and fine tune the amount of paper feed.

  Note

  • For details on paper feed fine tuning, search for and refer to the "Fine-Tuning Paper Feed Amount" page from the home page of the Online Manual for your model.

  • If horizontal stripes appear even after performing paper feed fine tuning , search for and refer to the "Banding in different colors occurs" page from the home page of the Online Manual for your model.

• If you cannot obtain sufficiently high print quality, change the ink usage or change the media type used as the basis for the custom paper.

• If you use glossy photo paper or glossy paper, select a paper that uses photo ink for black ink as the paper used as the basis for the custom paper.

  The types of black ink used are displayed on the right side of each media type in the Create Custom Paper dialog box.

Note

• For details on print quality problems, search for and refer to the "Print Results Are Unsatisfactory" or "Problems with the printing quality" pages from the home page of the Online Manual for your model.

Calibration Target

• To increase the precision of the calibration target, we recommend executing Common Calibration using Canon genuine paper or Canon feed confirmed paper in advance.

Color Tone

• If the color tone needs to be adjusted, provide an ICC profile that matches the paper you are using, and then select that ICC profile on the ICC Profile sheet of the Edit Custom Paper dialog box.